IELTS Request for Refund or Test Date Transfer Form (AU056)
Page 1
RMIT UP (AU056)
To apply for a transfer or refund of your IELTS test booking with
RMIT UP (AU056)
, please complete the below
Request for Refund or Test Date Transfer From
.
Please ensure to read the terms and conditions below:
Terms and Conditions
Please read the information outlined in
Cancellations, Transfers and Refunds for IELTS Test Takers at RMIT UP (AU056).
Key Points:
Transfers and Cancellations made
more
than 5 days before the test
will
not
incur a fee.
Transfers and Cancellations made
5 days or less before the test date
may incur an administrative fee of 25% of the full test fee.
Transfers are not permitted between test takers or test centres.
Full fee is payable for non-attendance.
Test takers who miss their test will only receive a 75% refund or test date transfer if they can demonstrate that their ability to sit the test has been affected by
serious illness or a serious cause
. Test takers
must
complete this form and provide appropriate documentation and/or evidence
no later than 5 business days after the test date
. Acceptable documentation may include a medical certificate from a qualified medical practitioner or a police report.
Our customer service team can be reached at 03 9657 5800 Monday-Friday from 9:00am-4:00pm or at rmit.up.language.testing@rmit.edu.au
Personal Details
Given Name
Family Name
Email
Please enter the same email address you used to register for your IELTS test
Mobile Number
Page 2
IELTS Test Booking
For IELTS tests booked at
RMIT UP (AU056)
Which test date are you registered for?
Test Delivery
IELTS on Paper
IELTS on Computer
Module
Academic
General Training
Test Taker Request
Which service are you requesting?
Refund
Transfer to another test date
Test Taker Statement
Please detail your reasons for applying for a refund or test date transfer
Updated Module
Academic
General Training
Updated Test Delivery
IELTS on Paper
IELTS on Computer
Preferred Session
Note: Afternoon sessions are only available on Saturdays
Morning
Afternoon
Relevant Documentation
If you have missed your test day due to medical reasons, please attach an original medical certificate.
For other reasons, please attach relevant documentation/evidence (ie: police report).
Any documentation provided will help RMIT English Worldwide assess your case for exceptional circumstances.
Preferred new test date
Please visit the RMIT UP
booking page
to find an available new test date, the calendar below does not represent available test dates. If your preferred test date is more than three months after the original test date then the transfer will be treated as a cancellation.
Page 3
Submit your request
What will happen next?
The RMIT UP customer service team will assess your request and get back in touch with you. We understand that this is important to you, so we will do out best to respond within 2 business days.
If you have any further questions, you can contact our customer service team at 03 9657 5800 or rmit.up.language.testing@rmit.edu.au
Please read and confirm you agree to the
IELTS Australia Terms
and the
RMIT Privacy Statement
I agree
Contact Information