English Language program Refund Application Form

Important Information
Before completing this form, please read the correct document related to when you were offered a place in an English language program at RMIT University Pathways (RMIT UP). 
If you have not yet enrolled, consider the option of deferring your offer. Please find more information on deferring your offer.

If you have any questions, contact rmit.up.refund@rmit.edu.au
Refund Details

Your enrolment status:



RMIT is not able to process the OSHC refund if you arranged OSHC directly through Medibank or another provider.
Supporting Documents








Student Details










Payment by Credit Card

Bank Details

Payment to an Australian bank account




Payment to an international bank

  • If your refund is approved, RMIT will email you instructions and a unique link to the Convera payment portal
  • Click on the link to fill out a Convera refund form and enter your nominated international bank account details
  • Please complete the Convera refund form within 5 days
  • If you don’t complete it in time, the link will expire, and your refund will be delayed
  • You must check with your bank about the corresponding currency before completing the Convera refund form to avoid the refund being return to RMIT
  •  Processing may take up to 6 weeks

Note: RMIT is not responsible for any currency variance in foreign exchange rates or bank fees.
Privacy
RMIT is bound by laws that protect your privacy. All personal information you provide on this form will be handled in accordance with the RMIT Privacy and Data Protection Policy, which can be found on the Policy Register.

You can access and amend your personal information we hold by contacting rmit.up.refund@rmit.edu.au.

For more information about how we manage and protect personal information, please refer to our RMIT Privacy Statement.
Declaration
I declare that all information and documents I have provided are true, accurate, complete, and unaltered.

I understand that:
  1. Submitting false, misleading, or counterfeit documents may result in rejection of my application.
  2. It is my responsibility to provide all the necessary. documentation to support my request for refund. 
  3. I undertake that I copied and attached the identification page of my passport/ID card to this document.
  4. My passport verifies that I am the signatory to this document.
  5. I authorise the third party/agent to electronically submit this completed form to RMIT UP.
  6. If I have requested that my refund is paid to a third party, I agree that by signing this request, I have authorised RMIT UP to pay my refund as directed above. 
  7. If I require any changes to be made to this refund request, I will inform RMIT UP of these changes in writing. 
  8. In accordance with the RMIT UP Refund Procedure / RMIT UP ELICOS Refund Procedure, any outstanding fees and charges owing to RMIT UP or RMIT will be deducted from the credit amount before any refund is paid. 
  9. I will receive a refund only if an amount remains in credit after all outstanding fees and charges have been paid in full. 
  10. My refund will be made in AUD unless an alternative currency is required for a successful transfer of funds. RMIT UP is not responsible for any currency variations in foreign exchange rates and bank fees. 
  11. My refund will be processed to the original method of payment (unless the original method of payment was wire transfer, BPAY or debit card in person) and override any selection made on this form.
  12. I acknowledge that this refund application will be processed in accordance with the applicable RMIT University Pathways English for Academic Purposes (EAP) Refund Procedure (for offers made before 27 April 2026) or RMIT University Pathways ELICOS Refund Procedure (for offers made on or after 27 April 2026), which I have read and understood. 
  13. Charges may apply in accordance with the relevant refund procedure and that these charges will be deducted from my refund before it is paid. 

Contact Information